Clothing Store
Shipping
What shipping options are available?
The carrier service we partner with is UPS. The shipping options for the US are as follows:
- Standard Shipping - $10.00 – 3-8 business days
- Your order may be eligible for Free shipping if you are spending more than $150 after any qualifying promotional codes have been applied.
For your order to be sent same day, orders must be placed before 12pm GMT (7am EST/8am EDT). Any orders placed after this time will be sent on the next business day. Please note that we are not able to change delivery addresses once your order has been confirmed.
We try to deliver all orders in line with the delivery time stated above. However, the estimated delivery times are dependent on the location of your delivery address and will depend on the carrier’s operations and capacity in your area. For example, if you live in a more rural location, you may experience a slight delay in your delivery.
Please note orders may not be delivered during US national holidays, and shipping times may be affected by both US and UK holidays. Please see below for more information on US and UK holidays.
If you have not received your delivery 8 business days after your order has been sent and are unable to access tracking information provided by the carrier (see below), please inform our Ecommerce customer service team via email at [email protected].
It is your responsibility to raise this within 8 business days from the date the order has been sent.
Can I track my order?
Once your order has been sent, you can use the tracking number provided on your shipping confirmation email from UPS to track your shipment. Enter the tracking number into the UPS tracking system (UPS) to obtain your package delivery details.
Which areas of the US do you ship to?
We are only able to ship to mainland US. We are unable to ship to the following states and territories:
- Hawaii, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands.
We do not offer shipping to PO boxes or Military APO/FPO addresses.
How do I contact UPS?
If you have questions regarding the status of your order following shipment, you should contact UPS directly. You can do so through the channels provided by UPS. More information can be found on their website here.
Can I ship products to areas outside of the US?
This site is for use by US customers, and as noted above, we currently ship anywhere in the mainland US. If you are purchasing a gift for a person in another country, we currently also offer order shipping to within the United Kingdom, France, and Germany. Please use the links below if you wish to ship to another country:
https://www.triumphmotorcycles.co.uk/shop
Holiday
Please see below UK and US public holidays in for 2024. This may affect our operating hours, as well as shipment times and dates.
UK
|
Date |
Public holiday |
|
|
29 March |
Good Friday |
Closed |
|
1 April |
Easter Monday |
Closed |
|
6 May |
Early May bank holiday |
Closed |
|
27 May |
Spring bank holiday |
Closed |
|
26 August |
Summer bank holiday |
Closed |
|
25 December |
Christmas Day |
Closed |
|
26 December |
Boxing Day |
Closed |
US
|
Date |
Public holiday |
|
|
1 January |
New Year’s Day |
Closed |
|
15 January |
Martin Luther King Jr. Day |
Closed |
|
29 March |
Good Friday |
Closed |
|
27 May |
Memorial Day |
Closed |
|
4 July |
Independence Day |
Closed |
|
2 September |
Labor Day |
Closed |
|
11 November |
Veteran’s Day |
Closed |
|
28 November |
Thanksgiving Day |
Closed
|
|
29 November |
Day after Thanksgiving |
Closed |
|
25 -31st December |
Christmas Holiday |
Closed
|
Contact Us
If you have any other questions, please do not hesitate to contact us via email at [email protected].
Our Ecommerce Customer Service team is located in the United Kingdom. Our operating hours are between 3am – 12pm (EST) and 3am – 8am (EST) during Standard Time, and 4am – 1 pm (EDT) and 4am – 9am (EDT) during Daylight Savings Time. These hours correspond to 8am – 5pm (GMT) Monday to Thursday and 8am – 1pm (GMT) on Friday. We aim to reply to all questions within 2 business days. We are closed over the weekend and on UK Public Holidays (which are listed below).